IT Operations Manager

Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

Requirements

• 15+ years of related professional work experience
• Master's of Science degree or equivalent experience
• Demonstrated experience with Configuration, Management and Implementation of all infrastructure components, applications, hardware, and tools
• Demonstrated experience with Operations, management, and maintenance of all Network and Security devices including Desktops, Thin Clients, Routers, Switches, Firewalls, Access Points, Active Directory, Load Balancers, and other network, server, storage, security software and tools
• Demonstrated experience with performing environmental monitoring of LAN closets & data center, as applicable, to ensure operation within all threshold settings for optimum secure performance
• Demonstrated hands-on experience with ServiceNow
• Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery, Continuous Service Improvement, Change Management, and Problem Management

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays