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Concentrix
IT Service Desk Agent (German-speaking) - Remote FI01
Join Concentrix as a remote IT Service Desk Agent (German-speaking) in Barcelona. Requires IT support experience, German/English fluency. Benefits include training, career growth, and a competitive salary.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 7, 2025
We're a global technology and services leader that powers the brands of the future. As an IT Service Desk Agent (remote), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Requirements
- Proficient or bilingual level of German and advanced English skills
- 1st or 2nd-level IT support experience in larger environments
- Familiarity with ITSM ticket systems (like ServiceNow) and ITIL V4 processes
Benefits
- Salary 22,000 euros gross/year + up to 2,400 euros gross/year in bonus
- Full paid training on the company and the project
- Career development programs and specialized courses
- Opportunity to work remotely from anywhere in Spain
Requirements Summary
1-2 years of IT support experience, proficiency in German and English, and knowledge of ITSM ticket systems and ITIL V4 processes
Apply now
Barcelona
|
Barcelona
Spain
Entry Level
Remote
Full Time
22000-24000 EUR/year
