Uline

IT Service Desk Technician

Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. Enjoy health benefits, 401(k), and tuition assistance.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 19, 2025

Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician. Bring your skills to an industry leader that runs one of the largest e-commerce sites in the U.S.

Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • 3+ years of experience as IT Service Desk Technician or Data Center Operator.
  • Experience with incident, change and problem management in a multi-location data center.
  • Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Requirements Summary

High school diploma or equivalent, 3+ years of experience, experience with ITIL compliant Service Management platforms