IT Service Desk Technician

IT Service Desk Technician position at Uline, a family-owned company and leading distributor of shipping, industrial, and packaging materials. Troubleshoot technology issues in a collaborative IT environment.

Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• 3+ years of experience as IT Service Desk Technician or Data Center Operator.
• Experience with incident, change and problem management in a multi-location data center.
• Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.