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Uline
IT Service Desk Technician
Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. Enjoy health benefits, 401(k), and more!
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 17, 2025
Uncover your full potential in a collaborative IT environment as an IT Service Desk Technician for a leading e-commerce company. Troubleshoot technology issues and provide support for desktop, laptop, and data center hardware and software.
Requirements
- High school diploma or equivalent; Bachelor's degree preferred
- 3+ years of experience as IT Service Desk Technician or Data Center Operator
- Experience with incident, change and problem management in a multi-location data center
- Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program
Requirements Summary
High school diploma, 3+ years of experience as IT Service Desk Technician, experience with ITIL compliant Service Management platforms
Apply now
Pleasant Prairie
|
Wisconsin
United States
Mid-Level
In-Person
Full Time
48000-60000 USD/year
