IT Service Desk Technician

Uncover your full potential in a collaborative IT environment as an IT Service Desk Technician. Provide support and troubleshooting for desktop, laptop and data center hardware / software issues. Grow with an industry leader that runs one of the largest e-commerce sites in the U.S.

Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• 3+ years of experience as IT Service Desk Technician or Data Center Operator.
• Experience with incident, change and problem management in a multi-location data center.
• Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.