aietes ag

IT Service Management Engineer

Join aietes ag as an IT Service Management Engineer in Zurich. Leverage ServiceNow skills to build a Treasury app and optimize ITSM processes. Benefits include diverse projects and recruitment support.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 27, 2025

IT Service Management Engineer for client in Zurich, responsible for building a new Treasury application, implementing ITSM solution, managing and automating ITSM processes, and more.

Requirements

  • Completed education in computer science
  • Fundamental knowledge in automation using scripting languages
  • Experience in developing and integrating APIs
  • Practical knowledge of ITIL and DevOps methods
  • Familiarity with common ITSM tools such as ServiceNow, Jira, Ivanti, or BMC Remedy
  • Several years of experience in IT Asset and Configuration Management
  • Proven experience in leading IT projects as well as introducing and optimizing ITSM processes
  • Very good German and English skills in writing and speaking

Benefits

  • Variety of projects within a long-standing customer network
  • Support for permanent staff placement
  • Accompaniment throughout recruitment and presentation process
  • Coaching for job interviews

Requirements Summary

Computer science education, experience in automation and API development, knowledge of ITIL and DevOps, and experience in ITSM and leadership