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Equus
IT Service Management Platform Analyst
Join Equus in Louisville, KY as an IT Service Management Platform Analyst. Manage service platforms, workflows, and vendor relations. Bachelor's required.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
Service Portal
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 7, 2025
Equus Workforce Solutions is seeking an IT Service Management Platform Analyst to manage and improve service management platforms, workflows, and vendor management. The ideal candidate will have experience with ServiceNow and ITIL practices.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Proven experience in administration and configuration tasks supporting ServiceNow or similar platforms in a service management environment
- Strong background in service catalogue development, service portal design, and workflow automation
- Experience with vendor management, including project and task scoping, managing SLAs, and performance tracking
Benefits
- Comprehensive provider of workforce development services in North America
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Extensive learning opportunities and networking programs
Requirements Summary
Bachelors degree in Computer Science, Information Technology, or related field and 0+ years of experience in ServiceNow administration and configuration tasks
Apply now
Louisville
|
Kentucky
United States
Entry Level
Remote
Full Time
90000-100000 USD/year
