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CDS Global
IT Service Management Process Owner
Join CDS Global in Dallas as an IT Service Management Process Owner. Leverage your ServiceNow expertise to enhance ITSM processes in healthcare.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 2, 2025
We are hiring an IT Service Management Process Owner to create, document, manage, and improve IT Service Management processes. The ideal candidate will have experience with ServiceNow, ITSM, and healthcare industry regulations.
Requirements
- Enterprise and/or IT Service Management
- Strong communication skills
- Strong knowledge of the ServiceNow platform
- Strong documentation and business process mapping skills
- Ability to manage and report on process activities from end to end
Requirements Summary
2+ years of experience in ServiceNow, ITSM, and 5+ years of experience in IT Service Management or Operations
