Abbott

IT Site Support Technician II

Join Abbott as an IT Site Support Technician II in Irving, TX. Leverage ServiceNow for ITIL processes, support End User Computing, and enjoy career growth benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Incident Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 31, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. We're seeking an IT Site Support Technician II to work in our Irving, TX location. The role requires an understanding of IT Infrastructure technologies and excellent communication skills.

Requirements

  • Strong knowledge of End User Computing technologies
  • Knowledge and use of ITIL management processes (e.g., change and incident management) and tools (e.g., ServiceNow)
  • Broad knowledge of IT Infrastructure technologies (e.g., Networking (core and wireless), Server Hosting and Storage, Directory Services)
  • Minimum 5 years experience supporting Manufacturing IT/OT environment
  • 7+ years IT work experience

Benefits

  • Career development with an international company where you can grow the career you dream of
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

Requirements Summary

Strong knowledge of End User Computing technologies and 5+ years experience in Manufacturing IT/OT environment