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Asahi Kasei America, Inc.
IT Support Analyst - Bilingual English/Spanish
Join Asahi Kasei America, Inc. as a Bilingual IT Support Analyst in Glendale, AZ. Requires 2+ years experience, Office 365 skills, and offers competitive benefits.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 11, 2024
We are seeking a Bilingual English/Spanish IT Support Analyst to manage the installation, modification, and repair of hardware and software systems, providing technical assistance and training to ensure efficient computer operation.
Requirements
- Associate's degree or 2+ years of relevant work experience, or an equivalent combination of education and experience
- Bilingual English/Spanish
- Experience with ServiceNow or other ticketing systems is a plus
- Active Directory experience is a plus
- Office 365 administration experience is required
- PC imaging experience is a plus
- Experience with Intune or mobile device management is a plus
- Experience supporting users remotely with mobile devices, PCs, and printers is a plus
Benefits
- Competitive compensation with bonuses
- Great health benefits
- Paid time off
- Paid company holidays
- Strong company match to 401(k) contributions
- Tuition reimbursement program
- Paid parental leave
Requirements Summary
2+ years of experience, associate's degree, bilingual English/Spanish, experience with ServiceNow, Active Directory, Office 365, and PC imaging
