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Carnival Corporation
IT Support Service Specialist (Onboard systems)
Join Carnival Corporation in Genova as an IT Support Service Specialist. Provide onboard IT support, improve services, and enjoy remote work flexibility.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 31, 2025
IT Support Service Specialist for onboard systems, providing day-to-day support to staff and customers on all Onboard IT services and applications. Opportunity to improve services, implement best practices, and look for efficiency opportunities.
Requirements
- Bachelor's degree in Computer Science or Information Technology
- 3-5 years of experience in IT Support
- Experience with ticketing, workflow, and monitoring tools (ServiceNow and Dynatrace)
- Knowledge of the ITIL framework
Benefits
- Global community of professionals
- Diverse community of over 20,000 professionals from 70 countries and cultures
- Opportunity to work in an international and innovative environment
- Flexibility to work remotely
Requirements Summary
3-5 years of IT Support experience, Bachelor's degree in Computer Science or Information Technology, knowledge of ITIL framework and ticketing tools
