ARCHIMED

IT Support Specialist (VIE - New York)

Join ARCHIMED as an IT Support Specialist in Lyon. Leverage ServiceNow for ITIL management, support cloud systems, and enjoy a dynamic team environment.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Change Management
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 10, 2025

ARCHIMED is seeking an IT Support Specialist to join its IT team in New York City. The ideal candidate will be responsible for ensuring the smooth operation, maintenance, and optimization of the company's IT systems and infrastructure.

Requirements

  • Proficiency in operating systems (Windows, macOS)
  • Knowledge of cloud environments (AWS, Azure, Google Cloud)
  • Experience with ITIL-based tools for incident, problem, and change management
  • Scripting skills (Python, Bash) for task automation
  • Familiarity with ticketing systems (e.g., Jira, ServiceNow)

Benefits

  • Dynamic international team
  • Complementary education and experience in the investment, medical, scientific, strategic, and operational sectors

Requirements Summary

Proficiency in Windows and macOS, knowledge of cloud environments, experience with ITIL-based tools, scripting skills, and familiarity with ticketing systems