General Dynamics Information Technology

IT Systems Manager

Join General Dynamics Information Technology as an IT Systems Manager in Washington, DC. Lead enterprise IT initiatives, requiring 10+ years of experience and a BS degree. Enjoy benefits like 401K, health packages, and professional growth.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Change Management
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Problem Management
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Knowledge Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 14, 2025

Transform technology into opportunity as an IT Systems Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

Requirements

  • 10+ years of related professional work experience
  • Bachelor of Science degree; OR in lieu of degree, an additional 4 years of relevant work experience is required
  • Demonstrated hands-on experience with ServiceNow
  • Proficient skill and ability in ITIL v4
  • Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery, Continuous Service Improvement, and Problem Management
  • U.S. Citizenship Required
  • Possess Q or TS level clearance (or their equivalency) with the ability to obtain a Q level clearance within six (6) months of hiring

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Requirements Summary

10+ years of experience, Bachelor of Science degree, hands-on experience with ServiceNow, ITIL v4, and SLA/OLA management