General Dynamics Information Technology

IT Systems Manager

Join General Dynamics Information Technology as an IT Systems Manager in Washington, DC. Requires 10+ years experience, ServiceNow, ITIL v4. Benefits include 401K, health packages, and growth opportunities.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Knowledge Management
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Problem Management
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
January 27, 2025

Transform technology into opportunity as an IT Systems Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.

Requirements

  • 10+ years of related professional work experience
  • Bachelor of Science degree or 4 additional years of work experience
  • Demonstrated hands-on experience with ServiceNow
  • Proficient skill and ability in ITIL v4
  • Demonstrated experience with SLA/OLA management, Knowledge Management, Service Delivery, Continuous Service Improvement, and Problem Management

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Requirements Summary

10+ years of experience, Bachelor of Science degree, ServiceNow experience, ITIL v4 certification, SLA/OLA management, Knowledge Management, Service Delivery, Continuous Service Improvement, and Problem Management experience