Brightspeed

IT Technical Lead, Service Assurance Systems – Enterprise & Wholesale

Join Brightspeed in Charlotte, NC as an IT Technical Lead for Service Assurance Systems. Requires 6+ years in ServiceNow. Offers competitive pay and benefits.

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Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
ServiceNow Modules:
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Now Platform App Engine
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Service Catalog
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer

Job description

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Posted on:
 
January 16, 2025

Brightspeed is looking for an IT Technical Lead, Service Assurance Systems - Enterprise & Wholesale to join their growing team. The position entails eliciting business requirements, devising solutions, and executing them on the ServiceNow platform.

Requirements

  • Bachelor’s degree in computer science, Engineering, or a related field
  • 6+ years of hands-on experience in software development involving ServiceNow
  • Working experience on creation of Custom workspace, custom service portal in ServiceNow
  • Working experience on ServiceNow Flow Designer and ServiceNow UI Builder
  • Integrate ServiceNow application(s) with third party systems/applications via APIs
  • Knowledge of Anjular js, React js, HTML, CSS, Java script
  • Experience with extending the ServiceNow schema to custom applications
  • Experience administering a ServiceNow instance, workflows, business rules, UI pages, UI actions, UI policies, ACLs, Catalog items and updates of all other existing solutions
  • Experience with Agile development methodologies and tools (e.g., Scrum, Kanban, Jira)
  • Excellent communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders
  • Proven ability to learn quickly, adapt to changing requirements, and solve complex problems in a fast-paced environment

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • 401K plan with company match
  • Employee assistance program
  • Voluntary benefits
  • Paid time off
  • Medical, dental, vision, and life insurance
  • Life insurance

Requirements Summary

Bachelor's degree in computer science or related field, 6+ years of hands-on experience in ServiceNow, excellent communication skills