IT Technical Lead, Service Assurance Systems – Enterprise & Wholesale

Brightspeed is looking for an IT Technical Lead, Service Assurance Systems - Enterprise & Wholesale to join their growing team. The position entails eliciting business requirements, devising solutions, and executing them on the ServiceNow platform.

Requirements

• Bachelor’s degree in computer science, Engineering, or a related field
• 6+ years of hands-on experience in software development involving ServiceNow
• Working experience on creation of Custom workspace, custom service portal in ServiceNow
• Working experience on ServiceNow Flow Designer and ServiceNow UI Builder
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Knowledge of Anjular js, React js, HTML, CSS, Java script
• Experience with extending the ServiceNow schema to custom applications
• Experience administering a ServiceNow instance, workflows, business rules, UI pages, UI actions, UI policies, ACLs, Catalog items and updates of all other existing solutions
• Experience with Agile development methodologies and tools (e.g., Scrum, Kanban, Jira)
• Excellent communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders
• Proven ability to learn quickly, adapt to changing requirements, and solve complex problems in a fast-paced environment

Benefits

• Competitive compensation
• Comprehensive benefits
• 401K plan with company match
• Employee assistance program
• Voluntary benefits
• Paid time off
• Medical, dental, vision, and life insurance
• Life insurance