iTechScope

ITAM Servicenow Architect

Join iTechScope as an ITAM ServiceNow Architect. Assess legacy tools, design ITAM architecture, and enhance workflows. Requires CTA certification, ITIL V4, and enterprise experience. Enjoy competitive benefits and continuous learning.

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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Technical Architect

Job description

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Posted on:
 
July 30, 2024

ITAM Servicenow Architect position is sought for a renown European institution. Responsibilities include assessing legacy ITAM tools, designing ServiceNow ITAM architecture, and configuring custom scripts and workflows.

Requirements

  • Service Now Certified Technical Architect (CTA)
  • ITIL V4 Foundation
  • Proven track record with ServiceNow and able to demonstrate an expert level of technical and functional knowledge of the Now Platform across the ITSM, ITAM, ITOM Product Lines
  • Proven track record of implementations and successful adoption of ServiceNow including Cloud
  • Experience in an enterprise environment with multiple integration points
  • Business partnering, working as a valued partner with internal and external stakeholders across a diverse stakeholder base, delivering a value-added service to customers
  • Proven track record of successful stakeholder management at a senior level, with a proven ability of influencing and persuading across the organisation
  • Excellent communication skills with a capacity to present, discuss and disseminate technical concepts in a business language to multiple audiences
  • Deep understanding of service value for customers and driving continuous improvement through automation.
  • Demonstrates exceptional technical expertise of the NOW Platform
  • Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation.
  • Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues.
  • Demonstrates a passion for and commitment to continuous personal professional development.

Benefits

  • The opportunity to work in a modern environment
  • A competitive compensation & benefits package
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

Requirements Summary

Certified Technical Architect (CTA), ITIL V4 Foundation, expert level technical and functional knowledge of the Now Platform, experience in an enterprise environment with multiple integration points