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Sonsoft Inc
ITIL V3, ITSM Suite, Cloud Computing Infrastructure
Join Sonsoft Inc in Naperville, IL as an ITIL V3, ITSM Suite, Cloud Computing Infrastructure professional. Requires 4+ years ITIL experience and 3+ years with ServiceNow or BMC Remedy.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 3, 2017
Sonsoft Inc. is seeking an ITIL V3, ITSM Suite, Cloud Computing Infrastructure professional with a minimum of 4+ years of experience in implementing ITIL, Enterprise Service Management, and Asset and Configuration Management. The ideal candidate will have knowledge of ITIL v3 service life cycle and ITSM best practices, as well as experience with ServiceNow or BMC Remedy or other ITSM tools.
Requirements
- Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
- At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
- Knowledge of technology metrics, scorecard implementation, and project management best practices
Requirements Summary
Minimum 4+ years of ITIL experience, 3+ years of experience with ServiceNow or BMC Remedy, and knowledge of ITIL v3 service life cycle and ITSM best practices
