Sonsoft Inc

ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USc,GC)

Join Sonsoft Inc in Milwaukee, WI as an ITIL V3, ITSM Suite Cloud Computing Infrastructure expert. Requires 4+ years ITIL experience, 3+ years with ServiceNow/BMC Remedy. Competitive benefits offered.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 31, 2017

Sonsoft, Inc. is a USA based corporation specializing in Software Development, Software Consultancy and Information Technology Enabled Services. We are seeking an ITIL V3, ITSM Suite Cloud Computing Infrastructure professional with a strong background in implementing ITIL, Enterprise Service Management, Asset and Configuration Management, and experience with ServiceNow or BMC Remedy or other ITSM tools.

Requirements

  • Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
  • At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
  • Knowledge of the ITIL v3 service life cycle and ITSM best practices
  • Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
  • Knowledge of COBIT, ISO 2000, or CMMI
  • Knowledge of technology metrics, scorecard implementation, and project management best practices
  • ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
  • Analytical and Communication skills
  • Planning and Co-ordination skills
  • Experience with project management
  • Experience and desire to work in a management consulting environment that requires regular travel

Requirements Summary

4+ years of experience in implementing ITIL, 3+ years of experience with ServiceNow or BMC Remedy, ITIL v3 Intermediate certificate
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