ITOM Technical Product Owner

We are seeking an ITOM Technical Product Owner to lead NCR VOYIX's Global Configuration Management (CMDB) and CSDM processes. The successful candidate will be responsible for delivering innovative solutions, managing SaaS/cloud assets, and ensuring data integrity and quality management.

Requirements

• Bachelor’s Degree in an IT related field or a minimum of 5 years of relevant recent experience.
• Strong understanding of ITIL best-practice processes, with Configuration Management and Asset Management experience.
• Hands-on experience with industry-standard enterprise Change, Configuration and Asset Management system tools (such as ServiceNow, BMC, CA, etc.).
• Preferred technical knowledge in at least two of the following roles: CMDB Manager/Analyst, Application Portfolio Manager/Analyst, Change Manager, Network Administrator, Database Administrator (i.e. SQL server, DB2, etc.), Storage Administrator, VMware/Virtualization Platform Administrator, Architect or Engineer.
• ITIL v4/v3/2011 Foundation certification
• Architecture review experience
• ServiceNow administration experience
• Relational database administration experience