Generix Group

ITSM Analyst

Join Generix Group as an ITSM Analyst in Leça do Balio, Porto. Leverage your ServiceNow skills to manage integrations and user access. Requires CSA certification. Competitive benefits!

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Consulting
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
March 21, 2025

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions. The ITSM Analyst will be responsible for monitoring and troubleshooting the performance of the ServiceNow environments, managing user access, and configuring and maintaining ServiceNow integrations with third-party systems.

Requirements

  • Level 4/5 in Computer Science, Electronic or similar
  • At least 1 year's experience in ServiceNow Platform Administration
  • Certifications in ServiceNow System Administration (CSA) and/or ITIL 4.0
  • Ability to work well in a team and sense of initiative
  • Advanced level in English

Benefits

  • Attractive compensation package
  • Excellent work conditions and environment (Centro Empresarial Lionesa)

Requirements Summary

Bachelor's degree in Computer Science or similar. At least 1 year's experience in ServiceNow Platform Administration. Advanced level in English