Deutsche Bank

ITSM Architect, VP

Join Deutsche Bank as an ITSM Architect, VP in Pune. Lead ServiceNow implementations, optimize ITSM solutions, and enjoy top benefits. Required: 5+ years experience, CSA, CAD, CIS-ITSM certifications.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
April 22, 2025

The ITSM Architect, VP will guide and own the delivery of ServiceNow implementations by providing mentorship and thought leadership to client and internal resources. The role will design, implement, and optimize IT service management solutions, ensuring alignment with business needs and industry best practices.

Requirements

  • Bachelor's degree or equivalent experience in Information Technology, Engineering, or the Sciences
  • 5+ years of architecting ITSM solutions in the ServiceNow platform
  • Certifications: CSA, CAD, CIS-ITSM (required)

Benefits

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Requirements Summary

Bachelor's degree or equivalent experience in IT, 5+ years of ITSM solution architect experience, and required certifications (CSA, CAD, CIS-ITSM)