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Zone IT Solutions
ITSM Coordinator
Join Zone IT Solutions in Melbourne as an ITSM Coordinator. Manage IT service activities, requiring ITIL knowledge and service management tool experience. Benefits include a diverse workplace and flexible solutions.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Service Management
Change Management
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 18, 2025
We are looking for an ITSM Coordinator to manage and coordinate IT service management activities to ensure high-quality service delivery to our clients.
Requirements
- Experience working with IT service management tools, such as ServiceNow or Remedy
- Knowledge of ITIL processes and best practices
- Ability to coordinate and manage service requests, incidents, and changes
Benefits
- Equal opportunity employer
- Welcomes applicants from diverse backgrounds
- Flexible, efficient and collaborative solutions
Requirements Summary
ITIL certification, experience with IT service management tools, coordination and management skills
