ITSM Coordinator

We are looking for an ITSM Coordinator to manage and coordinate IT service management activities to ensure high-quality service delivery to our clients.

Requirements

• Experience working with IT service management tools, such as ServiceNow or Remedy
• Knowledge of ITIL processes and best practices
• Ability to coordinate and manage service requests, incidents, and changes
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Experience in coordinating with internal and external stakeholders
• Excellent problem-solving and decision-making skills
• Attention to detail and ability to multitask
• ITIL certification is a plus

Benefits

• We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts.