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Axiom Software Solutions Limited
ITSM Migration Specialist - ServiceNow implementation
Join Axiom Software Solutions in New York as an ITSM Migration Specialist. Lead ServiceNow implementation, manage ITSM migrations, and support teams. 5-10 years required.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
Technical Project Manager
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 6, 2025
Seeking an experienced Technical Project Manager to support the migration of ITSM services from Remedy to a new ServiceNow instance. The ideal candidate will have a strong background in ITSM, Release and Change Management, and some experience with ServiceNow or Remedy tools.
Requirements
- Strong Project Management experience in IT Service Management (ITSM), with a focus on Release and Change Management.
- Some Hands-on experience with ServiceNow or Remedy tools.
- Proven ability to manage ITSM migrations and tool implementations.
- Strong understanding of IT infrastructure and applications.
- Excellent communication and interpersonal skills, with the ability to train and support teams during the transition.
Benefits
- Training sessions and handholding support to teams to prepare them for the shift to the new ServiceNow instance.
- Assistance in testing the new ServiceNow tool to ensure processes are correctly implemented.
- Detailed documentation of migration activities and changes.
Requirements Summary
5-10 years of experience in ITSM Project Management, with some experience in ServiceNow or Remedy tools
