ITSM Tool Manager (ServiceNow) at Info-Ways, Waukegan, IL. Lead developer team, manage ServiceNow ITSM platform configuration, design processes. 7+ yrs, Technical Specialist+, admin/dev expertise required.
ITSM Tool Manager (ServiceNow) role involves managing team of developers, administering and configuring ServiceNow, and designing processes and data flow within various domains. Experience with web technologies, AJAX, and integrations using web-services and MID Server is required.