Join Info-Ways as an ITSM Tool Manager (ServiceNow) in Waukegan, IL. Lead a team, configure ServiceNow, and enhance ITSM processes. 7+ years required.
ITSM Tool Manager (ServiceNow) role involves managing team of developers, administering and configuring ServiceNow, and designing processes and data flow within various domains. Experience with web technologies, AJAX, and integrations using web-services and MID Server is required.