Junior Data Center Operations

As a Junior Data Center Operations professional, you will provide continuous and consistent management reporting, manage severity 1 incident calls, and provide technical support for all systems and applications hosted in the Global Data Centers. You will also maintain patching compliance, communicate effectively, and assist with operational and infrastructure-related projects.

Requirements

• Associates's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
• 2-5+ years hands on experience in a technical infrastructure operations/data center environment
• Network support – Cisco, PaloAlto, Aruba, F5 etc...
• Server OS support – Windows, Linux, Container Support
• Data Circuit Vendor Support
• Application and Load-balancer support
• Firewall rule support, troubleshooting, adds, and removals (PaloAlto Support a +)
• Knowledge of ticketing systems and monitoring applications
• Knowledge of backup technologies
• Experience with Change Control Ticketing (ServiceNow experience a +)
• Experience with Incident Reporting and Ticketing (ServiceNow experience a +)

Benefits

• Competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• Flexible benefits packages to suit your needs and lifestyle