.svg)
Keywords Studios
Knowledge Lead Manager
Join Keywords Studios as a Knowledge Lead Manager to enhance IT knowledge management using ServiceNow. Requires 5+ years in KM and ITIL. Benefits include 18 days leave, training, and medical coverage.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Knowledge Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 22, 2024
As the Knowledge Lead Manager, you will oversee the Knowledge Management function within the IT department, developing and implementing strategies to capture, organize, and disseminate organizational knowledge.
Requirements
- 5+ years of current proven experience in implementing Knowledge Management strategies
- Experience building KM programs in the technology industry or within technical groups within a large, global organization
- Experience communicating with and influencing senior leadership and framing discussions to gain valuable feedback and experience
- Proven experience in leading teams to deliver impact
- Strong understanding of IT service management and ITIL framework
- Proven experience in a ServiceNow environment
Benefits
- 18 Days of Paid Annual Leave Entitlement
- Family Care Leave
- Enhanced Sick Leave
- Training Opportunity
- Flexi Benefits
- Employee Share Purchase Plan
- Comprehensive Medical Insurance Coverage inclusive of Dental
- Attractive Welcome Pack for New Hire
- EAP - Employee Assistance Program
Requirements Summary
5+ years of experience in Knowledge Management, IT service management, and ServiceNow experience
Apply now
|
Singapore
Mid-Level
In-Person
Full-time
