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LexisNexis Reed Tech (Corporate)
Knowledge Manager
Join LexisNexis Reed Tech in Manila as a Knowledge Manager. Develop strategies, manage tools, and train staff. Requires 3-5 years in knowledge management.
Direct Hire
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Knowledge Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Human Resources
Job description
Posted on:
February 6, 2025
Knowledge Manager will develop and implement a knowledge management strategy, manage knowledge tools and platforms, and provide training to employees on knowledge management processes and tools.
Requirements
- 3-5 years of experience in knowledge management or a similar role.
- Experience with knowledge management tools and ITSM platforms - ServiceNow, SharePoint, Confluence required
- Experience with ITIL practices
Requirements Summary
Bachelor’s degree in information management, Business Administration, IT, or a related field; 3-5 years of experience in knowledge management or a similar role
