RBC

Lead ServiceNow Configuration Analyst

Join RBC as a Lead ServiceNow Configuration Analyst in Jersey City, NJ. Leverage your 7+ years of IT experience and ServiceNow expertise to enhance asset management processes. Competitive benefits and growth opportunities await!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
Department - JobBoardly X Webflow Template
IT Asset Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 22, 2025

We are seeking an experienced Configuration Management Analyst to serve as the Subject Matter Expert for Service Asset and Configuration Management processes and capabilities within the ServiceNow platform. The successful candidate will be responsible for the end-to-end process for service asset and configuration management solutions.

Requirements

  • 7+ years of experience in enterprise IT, with at least 4 years of experience in service asset and configuration management and CMDB architecture
  • Bachelor's degree in information technology, business, or a related field
  • In-depth knowledge of IT asset management and configuration management best practices, and compliance
  • Certified ServiceNow Administrator or ServiceNow ITAM certifications preferred
  • Banking and financial regulatory experience

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Requirements Summary

7+ years of experience in enterprise IT, IT asset management and configuration management best practices, and compliance