SimCorp - Internal

Lead Site Reliability Engineer (Lead SRE DBA)

Join SimCorp in Manila as a Lead Site Reliability Engineer (Lead SRE DBA). Support clients, manage databases, and enjoy hybrid work and APAC shifts.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 7, 2025

We are seeking a Lead Site Reliability Engineer (Lead SRE DBA) to support and maintain SimCorp clients and to all aspects of service delivery around SCDaaS. The successful candidate will be responsible for supporting clients, resolving issues, and maintaining a high degree of customer service.

Requirements

  • 5-7 years of minimum working experience as DBA
  • Daily operations and problem solving of monitoring platforms like OEM, middleware and interfacing, file systems, and database
  • Experienced with DB management, performance tuning, high availability, RMAN, data warehouse, and sizing
  • Worked with Oracle and MS SQL databases running in either Linux or Windows OS
  • Understands infrastructure and platforms
  • Linux skills for DBAs, Shell scripting
  • Azure cloud (fundamentals and administration)
  • Experienced Service Support practitioner (Incident, Service Fulfilment, Change and Release, Problem, etc)
  • Extensively used Service Desk applications and understand service workflow
  • Performed regular maintenance and update of multiple environments (version upgrades, patches, refresh, job scheduling)
  • Understand critical applications and HA environments
  • Problem analysis and issue resolution of known systemic errors
  • Assess requirements; Identify services or products to improve operations
  • Participate in domain teams and contributed to operational maturity/knowledge creation
  • Experience with cloud-based platform/infrastructure services
  • Experience with ITIL and Service Desk solutions like RemedyForce, ServiceNow, or JIRA
  • Experience with SimCorp Dimension or other large financial services software products – advantageous

Benefits

  • APAC shift
  • Hybrid working arrangement

Requirements Summary

DBA experience, Linux skills, Azure cloud experience, ITIL and Service Desk solutions experience