Airbus

Lead Technology Analyst

Join Airbus in Bangalore as a Lead Technology Analyst. Leverage your 5+ years of ServiceNow expertise in ITSM, CMDB, and ITOM. Enjoy competitive salary and career growth.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping
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Certified System Administrator

Job description

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Posted on:
 
March 26, 2025

The Lead Technology Analyst will be responsible for administering and executing configuration management changes, ensuring CMDB data integrity and robustness. The role requires 8-10 years of experience in IT, 5 years of ServiceNow experience, and a strong understanding of IT infrastructure and components.

Requirements

  • 8-10 years of relevant experience in an IT industry
  • 5 years' ServiceNow experience with a focus on IT Service Management (ITSM)
  • 5 years' experience in ServiceNow CMDB, Asset Management & ITOM
  • Experience with ServiceNow CMDB | CSDM, Discovery & Service Mapping
  • Strong understanding of IT infrastructure and components (servers, networks, applications)
  • Experience defining, documenting, and implementing CMDB governance processes and procedures
  • Experience defining, documenting, and implementing CI Data audits
  • ITIL certified
  • Certified ServiceNow Admin (CSA) | CMDB Fundamentals | ITOM Discovery Implementation | CSDM Fundamental
  • Agile Methodology experience
  • Excellent communication and collaboration skills

Benefits

  • Permanent employment
  • Competitive salary
  • Flexible working arrangements
  • Opportunities for career growth and development

Requirements Summary

8-10 years of IT experience, 5 years of ServiceNow experience, ITIL certified, and strong understanding of IT infrastructure and components