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EOS IT Solutions
Logistics Program Lead
Logistics Program Lead at EOS IT Solutions in Dublin. Lead IT logistics teams, manage KPIs, and require 5+ years in logistics. Benefits include growth opportunities.
Mid-Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Operations Management
DevOps
Configuration Management Database
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Provider
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
February 7, 2025
We are seeking a Logistics Program Lead to lead the IT Logistics Managed Service team(s) on the delivery of service performance KPIs and SLAs. The successful candidate will have 5+ years of progressive experience in Logistics Operations environment and experience with ServiceNow Platform, Lean methodologies, and software knowledge including Google Workspace, MS Office, and Service Now.
Requirements
- 5+ years progressive experience in Logistics Operations environment
- ServiceNow Platform experience
- Demonstrated experience in Lean methodologies
- Ability to understand and thrive in high volume, fast-paced work environment
- Excellent communication skills, both verbal and written
- Must be proactive, data driven and a good planner
- Hands-on strong problem-solving skills
- Proficiency developing performance metrics
- Software knowledge: Google Workspace, MS Office – Excel, Word, PowerPoint, Slack, Service Now, Jira, Tableau
- Experience in vendor management
- Degree level qualification or relevant industry experience
- Certification in Lean 6 Sigma
- Certification in project management
- Experience in IT Logistics environment
Requirements Summary
5+ years progressive experience in Logistics Operations environment, ServiceNow Platform experience, and Lean methodologies
