American University

Makerspace Student Assistant (Student)

Join American University as a Makerspace Student Assistant in Washington, DC. Support operations, manage equipment, and utilize ServiceNow for ticketing. Part-time, 12 hours/week.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 15, 2025

The Makerspace Student Assistant supports the operations of the AU Library Makerspace, staffing the space, maintaining equipment, and providing customer service.

Requirements

  • Operating the machines within the Makerspace.
  • Basic troubleshooting of equipment/tools and reporting of broken items.
  • Answering tickets using ServiceNow as well as maintaining a consistent presence on Microsoft Teams.
  • Maintaining inventory of the Makerspace’s tools and consumable materials.

Benefits

  • Part-time position, 12 hours per week

Requirements Summary

High school diploma or equivalent, excellent customer service, and problem-solving skills