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Zillow
Manager, Employee Service Center
Join Zillow as a Remote Manager, Employee Service Center. Lead Tier 2 team, drive efficiency, and enjoy comprehensive benefits. 2-3 years in people operations required.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 7, 2025
We need a Manager who can lead our Employee Service Center Tier 2 team, driving efficiency and accuracy, and ensuring the execution of key processes, programs, and initiatives. This role has been categorized as a Remote position.
Requirements
- 2-3 years of experience supporting a team in people operations, employee services, or shared services
- Experience working with and using Workday and ServiceNow
- Proficiency in Google Suite, Excel, and PowerPoint
Benefits
- Comprehensive medical, dental, vision, life, and disability coverages
- Parental leave, family benefits, retirement contributions, and paid time off
Requirements Summary
2-3 years of experience in people operations, employee services, or shared services, experience with Workday and ServiceNow, proficiency in Google Suite, Excel, and PowerPoint
