Zillow

Manager, Employee Service Center

Join Zillow as a Remote Manager, Employee Service Center. Lead Tier 2 team, drive efficiency, and enjoy comprehensive benefits. 2-3 years in people operations required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Portal
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 7, 2025

We need a Manager who can lead our Employee Service Center Tier 2 team, driving efficiency and accuracy, and ensuring the execution of key processes, programs, and initiatives. This role has been categorized as a Remote position.

Requirements

  • 2-3 years of experience supporting a team in people operations, employee services, or shared services
  • Experience working with and using Workday and ServiceNow
  • Proficiency in Google Suite, Excel, and PowerPoint

Benefits

  • Comprehensive medical, dental, vision, life, and disability coverages
  • Parental leave, family benefits, retirement contributions, and paid time off

Requirements Summary

2-3 years of experience in people operations, employee services, or shared services, experience with Workday and ServiceNow, proficiency in Google Suite, Excel, and PowerPoint