Manager, Enterprise AI Product

We're looking for a Manager of Enterprise AI Product to oversee the development and maintenance of our advanced Enterprise AI solutions, managing a team of talented AI Engineers and ensuring the seamless operation of AI-powered systems.

Requirements

• Advanced degree (Post Doctorate or PhD in Computer Science, AI, Data Science or related field
• At least 7+ years of experience in AI/ML research in industry or academic setting
• Experience with troubleshooting and supporting AI-based or software systems
• Proven experience managing or mentoring product support teams in a technology-focused environment
• Strong organizational and problem-solving skills to manage multiple priorities and deliver high quality support
• Excellent communication skills to liaise between technical teams and non-technical stakeholders
• Experience developing and optimizing support workflows, documentation and incident management processes
• Strong background in architecting and engineering production-grade AI systems, with a focus on scalability and performance
• Demonstrated success in leading cross-functional AI/ML teams, driving projects from ideation to delivery
• Familiarity with support tools and platforms like MLOPS, Monitoring solution, JIRA, ServiceNow, or similar systems is a plus

Benefits

• Visa sponsorship for this position