We're looking for a Manager of Enterprise AI Product to oversee the development and maintenance of our advanced Enterprise AI solutions, managing a team of talented AI Engineers and ensuring the seamless operation of AI-powered systems.
Requirements
- Advanced degree (Post Doctorate or PhD in Computer Science, AI, Data Science or related field
- At least 7+ years of experience in AI/ML research in industry or academic setting
- Experience with troubleshooting and supporting AI-based or software systems
- Proven experience managing or mentoring product support teams in a technology-focused environment
- Strong organizational and problem-solving skills to manage multiple priorities and deliver high quality support
- Excellent communication skills to liaise between technical teams and non-technical stakeholders
- Experience developing and optimizing support workflows, documentation and incident management processes
- Strong background in architecting and engineering production-grade AI systems, with a focus on scalability and performance
- Demonstrated success in leading cross-functional AI/ML teams, driving projects from ideation to delivery
- Familiarity with support tools and platforms like MLOPS, Monitoring solution, JIRA, ServiceNow, or similar systems is a plus
Benefits
- Visa sponsorship for this position