Manager, HR Service Center

Join Sunbelt Rentals as a Manager, HR Service Center, and be a part of a customer-focused team that aims to provide the best equipment rental experience. As a key leader in the HR Service Center, you will provide direction and subject matter expertise to team members, creating a culture of focusing on team member care.

Requirements

• Bachelor’s degree in a related field or equivalent experience
• 5-8+ years of experience in a call/contact center
• 3+ years of experience leading a team
• Experience working in ServiceNow or other case management system, CISCO or other telephony systems, and Workday or other HRIS system
• Strong people leadership skills, customer service ethic, and positive approach towards customers’ needs

Benefits

• Competitive base pay range of $79,608.00 - 109,461.00
• Comprehensive benefits package including health, dental, and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life, and travel insurance
• Flexible spending, tuition reimbursement, college savings, EAP, and length of service awards