Manager, HR Services- Global Employee Helpdesk

We are seeking a Manager, HR Services to lead our global Employee Helpdesk, delivering exceptional HR support to Equinix employees. The role requires a solid background in HR operations, training development, quality assurance, and data analysis.

Requirements

• 10+ years of experience in HR operations with proven leadership in managing HR teams
• Strong organizational, analytical, and collaboration skills
• Adaptable and outcome-focused, with a proactive approach to projects
• Excellent communication and relationship-building abilities
• Expertise in Operational Excellence and Performance Management
• Proficient with technology, particularly digital tools and AI initiatives; familiarity with Workday and ServiceNow is a plus

Benefits

• A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions
• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability