CSC

Manager of Technology -ServiceNow

Join CSC in Wilmington, DE as a Manager of Technology - ServiceNow. Lead platform optimization, require 10+ years in infrastructure, and enjoy global career opportunities.

ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
January 15, 2025

We are seeking a Manager of Technology - ServiceNow to lead the administration, development, and optimization of the ServiceNow platform, ensuring it meets business requirements and operational needs. The ideal candidate will have a strong understanding of ServiceNow modules, experience with integrations, workflows, and automation, and a proven track record of leading ServiceNow projects and teams.

Requirements

  • Bachelor's degree in computer science or related field required
  • Minimum of ten (10) years of infrastructure leadership experience
  • Minimum of five (5) years of recent experience with ServiceNow platform
  • Strong understanding of ServiceNow modules such as ITSM, ITOM, and SPM
  • Experience with ServiceNow integrations, workflows, and automation
  • Proven track record of successfully leading ServiceNow projects and teams

Benefits

  • Annual success-sharing bonuses or commission plans based on individual performance
  • Global career opportunities
  • Range of support to colleagues with disabilities

Requirements Summary

10+ years of infrastructure leadership experience, 5+ years of recent experience with ServiceNow platform, strong understanding of ServiceNow modules