ServiceNow

Manager, Product Design

Join ServiceNow as a Manager, Product Design in Hyderabad. Lead a team, drive UX vision, and enjoy benefits like stock options and flexible work arrangements.

ServiceNow Role Type:
ServiceNow Modules:
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Customer Service Management
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IT Operations Management
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Integration Hub
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Security Operations
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
February 19, 2025

Manage and develop 3-5 designers, drive UX vision and execution of a platform, collaborate with cross-functional teams, and travel up to 20% of the year.

Requirements

  • Minimum 3 years of experience managing people and/or leading design teams
  • Minimum 7+ years of experience in UX Design and/or Interaction Design field
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Strong skills in Information Architecture
  • Expertise in one or more of the following enterprise product spaces: IT Security Management, IT Operations Management, Security Operations, HR Service Delivery, Customer Service Management (CSM), or Finance & Legal

Benefits

  • Stock options
  • Medical, dental, and vision insurance
  • 401(k) or equivalent retirement plan
  • Flexible work arrangements
  • Professional development opportunities

Requirements Summary

3+ years of management experience, 7+ years of UX design experience, AI integration experience