Acrisure

Manager, ServiceNow

Join Acrisure in Grand Rapids, MI as a Manager, ServiceNow. Lead teams, enhance customer experience, and enjoy competitive pay, healthcare, and growth opportunities.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 24, 2025

This role will be responsible for working with business and technology stakeholders and product teams to develop and convey ServiceNow vision; define backlog; and deliver and sustain the end-to-end customer experience.

Requirements

  • Bachelor's degree in computer science, engineering, business administration, or a related technical discipline
  • 5+ years of experience in the ServiceNow Platform
  • Strong leadership and influence skills
  • Professional, organized, and strong communicator
  • Excellent teamwork, facilitation, relationship building, and negotiation skills
  • Ability to present to all levels of management & executive leadership
  • Familiarity with SOX audits, change management process, SDLC and testing processes
  • Management experience preferred

Benefits

  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option
  • Opportunities for Growth
  • Parental Leave
  • Generous time away

Requirements Summary

5+ years of experience in the ServiceNow Platform, Bachelor's degree in computer science, engineering, business administration, or a related technical discipline, Strong leadership and influence skills