.svg)
Acrisure
Manager, ServiceNow
Join Acrisure in Grand Rapids, MI as a Manager, ServiceNow. Lead teams, enhance customer experience, and enjoy competitive pay, healthcare, and growth opportunities.
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 24, 2025
This role will be responsible for working with business and technology stakeholders and product teams to develop and convey ServiceNow vision; define backlog; and deliver and sustain the end-to-end customer experience.
Requirements
- Bachelor's degree in computer science, engineering, business administration, or a related technical discipline
- 5+ years of experience in the ServiceNow Platform
- Strong leadership and influence skills
- Professional, organized, and strong communicator
- Excellent teamwork, facilitation, relationship building, and negotiation skills
- Ability to present to all levels of management & executive leadership
- Familiarity with SOX audits, change management process, SDLC and testing processes
- Management experience preferred
Benefits
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Requirements Summary
5+ years of experience in the ServiceNow Platform, Bachelor's degree in computer science, engineering, business administration, or a related technical discipline, Strong leadership and influence skills
