Manager ServiceNow Engineering

We are seeking a highly motivated and detail-oriented Lead Engineer who can collaborate with all levels of the IT organization and help drive the strategic direction of the ServiceNow platform.

Requirements

• Bachelor's Degree Preferred
• 5+ years of ServiceNow platform experience, including 2+ years in a lead role.
• Strong working understanding of architecture and the ITSM, HR, ITOM and CMDB modules
• Ability to provide hands-on support in ServiceNow when needed
• Proficiency with ServiceNow APIs, scripting, workflows and integrations
• ServiceNow certifications for Service Portal Certified System Administrator, Asset Management, and CMDB
• Strong ITIL knowledge or certification
• Ability to work across diverse organizations and build effective relationships and partnerships.
• Excellent written and verbal presentation and communication skills.
• Excellent problem solving and project management skills
• Experience working in onshore-offshore model

Benefits

• health insurance options that include medical, dental, and vision for you and your family
• Family-Building benefits support the many different journeys to fertility and parenthood
• 401K plan with an employer match contribution with your pre-tax and/or Roth contributions
• Wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence
• Internal training programs and courses, and a generous tuition reimbursement program
• Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally