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MSD
Manager, ServiceNow Operations Support
Join MSD in Hyderabad as a Manager, ServiceNow Operations Support. Leverage HRSD, ITSM, GRC, and ITAM expertise. Requires CSA certification. Competitive benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
April 24, 2025
Join a global healthcare biopharma company as a ServiceNow Operations Support Manager in Hyderabad, India. Drive innovation and execution excellence, and be part of a team that uses data, analytics, and insights to drive decision-making.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of working experience as a ServiceNow support resource, preferably with HRSD, ITSM, GRC and/or ITAM product expertise.
- ServiceNow Certified System Admin (CSA) certification
- ServiceNow Certified Application Developer (CAD) certification is highly desirable
- ServiceNow Certified implementation Specialist (CIS) certification is highly desirable.
Benefits
- Competitive salary and benefits package
- Opportunity to work with a global healthcare biopharma company
- Chance to drive innovation and execution excellence
- Collaborative and dynamic work environment
Requirements Summary
Bachelor's degree in Computer Science or related field and 3+ years of ServiceNow support experience
