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MSD
Manager, ServiceNow Operations Support
Join MSD in Hyderabad as a Manager, ServiceNow Operations Support. Leverage your 3+ years of ServiceNow experience and CSA certification to drive operational excellence.
Direct Hire
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
April 24, 2025
Join a global healthcare biopharma company as a Manager, ServiceNow Operations Support, based in Hyderabad. Drive innovation and execution excellence, working with cross-functional teams to provide tier 1 and tier 2 level operational support for ServiceNow applications.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of working experience as a ServiceNow support resource, preferably with HRSD, ITSM, GRC and/or ITAM product expertise.
- ServiceNow Certified System Admin (CSA) certification
Requirements Summary
3+ years of ServiceNow experience, CSA certification, in-depth knowledge of ITIL processes
