Manager, Success Hub

We are seeking a Manager, Success Hub to lead a team of early in career Customer Success Guides responsible for delivering Success at Scale making every customer committed to ServiceNow for life. The team will be responsible for driving customer success, growth, and adoption within the EMEA region.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 5+ years in a leadership role at a high performing consulting/software company or equivalent, focused on technology enabled transformations
• Demonstrated success leading and growing a team of individual contributors
• Familiar with one or more ServiceNow product suites
• Excellent verbal and written communication skills, including the ability to chair meetings and host webinars

Benefits

• Flexible work arrangements
• Equal opportunity employer
• Accommodations for candidates with disabilities
• Export control regulations compliance