Manager Team Identity Engineering & Operations

We're looking for a Manager Team Identity Engineering & Operations to oversee the operational and engineering aspects of team identity and access management across the organisation. The role involves implementing the IAM strategy, managing IAM operations, and leading a dedicated team to drive operational excellence and continuous improvement in the IAM domain.

Requirements

• Bachelor's or Master's degree in Information Technology, Cybersecurity, or a related field.
• Proven experience (5+ years) in managing Identity and Access Management operations, including user provisioning, deprovisioning, and privileged access management.
• Demonstrated leadership experience in managing IAM teams, including offshore staff and operational escalations.
• Experience in monitoring, maintaining, and optimising IAM workflows to meet performance KPIs and SLAs.
• Proven track record of resolving IAM-related incidents and ensuring minimal downtime in operations.
• Excellent communication and collaboration abilities to engage with IT, business, and security stakeholders.
• Strong knowledge of security frameworks, compliance requirements (e.g., GDPR, SOC 2), and audit practices.
• Hands-on experience with IAM platforms, such as SailPoint IdentityNow, EntraID (Azure AD), or equivalent tools.
• Strong understanding of authentication mechanisms (e.g., SSO, MFA) and their implementation in enterprise environments.
• Familiarity with identity lifecycle management and access governance principles.
• Experience maintaining IGA solutions at scale.
• Experience with monitoring and ticketing systems (e.g., ServiceNow) to manage operational workflows effectively.
• Certifications such as Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or ITIL Foundation are highly valued.
• Familiarity with PAM solutions like CyberArk or BeyondTrust.
• Experience implementing IGA solutions at scale.

Benefits

• Flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days
• Range of free services to help you live well and support your physical, mental and financial wellbeing
• Dedicated learning and development options to grow an idea, yourself, and your career