ServiceNow

Multimedia Content Producer

Join ServiceNow as a Multimedia Content Producer in San Diego. Create user-focused documentation, leverage AI, and enhance customer success. Competitive pay and benefits.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 10, 2025

Create and maintain user-focused technical documentation for multiple application or product features, gain understanding of ServiceNow's products and users, and have a positive impact on customer success.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • BA/BS degree or higher in Graphic Design, Art, Multimedia Production, Journalism, or Technical Writing; or an equivalent combination of education and experience
  • Understanding of content development life cycles and graphic and video production processes
  • 1-2 years work experience in technical communication
  • Knowledge of multimedia production tools including Abode Creative Suite
  • Experience working in a fast-paced, globally distributed software development environment and adapting quickly to changing priorities

Benefits

  • Base pay of $78,900 - $122,300
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

Experience with AI, degree in graphic design or related field, 1-2 years of experience in technical communication