Create and maintain user-focused technical documentation for multiple application or product features, gain understanding of ServiceNow's products and users, and have a positive impact on customer success.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- BA/BS degree or higher in Graphic Design, Art, Multimedia Production, Journalism, or Technical Writing; or an equivalent combination of education and experience
- Understanding of content development life cycles and graphic and video production processes
- 1-2 years work experience in technical communication
- Knowledge of multimedia production tools including Abode Creative Suite
- Experience working in a fast-paced, globally distributed software development environment and adapting quickly to changing priorities
Benefits
- Base pay of $78,900 - $122,300
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs