Operate and troubleshoot multi-vendor network to identify and resolve issues quickly. Partner with teams to plan and execute software code upgrades and device maintenance. Design and deploy networks based on business and technical requirements.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Good foundation in networking including routing, switching, security and load balancing
- Hands-on experience with TCP/IP protocols including capturing and analyzing traffic with Wireshark and/or other tools
- Ability to work and troubleshoot on multi-vendor network comprising of Cisco, Juniper, Pal Alto, ADC etc
- Experience with one or more cloud computing technologies (Azure/AWS/Google Cloud Platform), automation/scripting & Linux
- Passion for customer experiences and focus on delivering high quality support
- Strong communication skills and empathy for customers
- Ability to learn new technology in a fast-paced environment
- Ability to deal with ambiguity
Benefits
- Work-life balance and well-being are our topmost priorities
- Flexible work arrangements
- Competitive compensation, generous benefits, and a professional atmosphere