Network Operations Engineer

Network Operations Engineer will use communication and technical skills to support internal and external customers in a hosted & internal environment, helping to design, implement, and support a large heterogeneous network environment.

Requirements

• Bachelor's degree in Computer Information Systems, Computer Science, or related quantitative field
• Minimum 4+ years of experience as an Information Systems Engineer in a heterogeneous, dynamic, customer-focused environment
• Excellent troubleshooting skills Networking devices such as Firewalls, LBs, VPNs
• Experience with infrastructure architecture including Servers, Network, Security, Storage and Backup
• Good working knowledge of cloud infrastructure (AWS etc.)
• Participation in a 24x7 on-call rotation schedule
• Utilize trouble ticket system (ServiceNow) to address and resolve customer concerns
• Develop step-by-step documentation for system support tasks
• Experience with Arista and Cisco Nexus/Catalyst switches
• Experience with AWS networking
• Experience with F5 LTM/DNS load balancers
• Experience with Cisco and Palo Alto firewalls
• Knowledge of EIGRP and BGP routing protocols
• Experience with networking for virtualized server environments
• Experience with Cisco and/or Aruba Wireless Networking
• Experience with Cisco ISE
• Experience with Cisco AnyConnect and/or Ivanti/PulseSecure Remote Access solutions

Benefits

• we inspire customers around the world to transform data into intelligence
• we love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work