Network Operations Engineer II

Network Operations Engineer II responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed data center network.

Requirements

• Expertise in Data Center networking, including rack installations, routers, switches, VLANs, and routing protocols
• Strong experience troubleshooting Layer 1–3 network issues in a large-scale production environment
• Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar)
• Advanced knowledge of troubleshooting IP transport/transmission networks and transceivers
• Experience capturing and analyzing network traffic for troubleshooting
• Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent)
• Familiarity with network automation and scripting (Python, C, C++ preferred)
• Strong analytical skills, problem-solving mindset, and ability to work autonomously
• Excellent communication and documentation skills for incident tracking and resolution
• Proven ability to work in a fast-paced, mission-critical environment
• Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues

Benefits

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law